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Knowledge Base:Finding the right information at the right moment can be a challenge for both your customers and your employees. A knowledgebase helps you accomplish both goals in order to achieve increased productivity, improve customer satisfaction scores, and reduce operational costs. Companies thrive by sharing what they know. Your company has spent years accumulating information, producing subject matter experts, writing product documentation, and developing customer service policies. But are you able to quickly connect your customers and employees to this information when they need it? With our knowledgebase software you can provide the answers they seek by facilitating knowledge transfer quickly, easily, and securely. |
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